All bags are prohibited other than clear vinyl bags no larger than 12" wide x 12" height x 6" deep, Gallon Size Ziploc Bags (Limit 1 of either) and Small Clutch Purses no larger than 4.5" x 6.5". Non-clear Diaper bags are prohibited. A clear diaper bag (no larger than 12" wide x 12" height x 6" deep) is permitted. Each member of a family, including children, would be allowed to carry an approved clear bag and a clutch purse into the arena. Outside Food & Drink, Cans, Bottles, Weapons, Fireworks, Contraband, Video Cameras, Cameras with lens exceeding 6”, Recording Devices, Sticks/poles/Selfie Sticks, iPads, GoPros, Confetti, Glitter, Beach balls, Laser Pointers, Mace, Artificial Noisemakers, Drones, Whistles and Containers of any kind are prohibited on the Smoothie King Center property. Any other items determined unacceptable by management will also be prohibited.

All bags are prohibited other than clear vinyl bags no larger than 12" wide x 12" height x 6" deep, Gallon Size Ziploc Bags (Limit 1 of either) and Small Clutch Purses no larger than 4.5" x 6.5". Non-clear Diaper bags are prohibited.

The Smoothie King Center is a cashless operation including all concessions, merchandise, and parking. Cash will not be accepted as a form of payment at any parking, retail, or concession locations within the Smoothie King Center.

Guests may convert their cash to a Visa Card by at the following Guest Service locations throughout the Arena at Sections 102 & 333.

Visa Cards are sold in $25 and $50 denominations and can be used at ANY POS location in the building including merchandise. Any remaining balance on the debit card can be used at locations where debit payments are accepted.

The Smoothie King Center is a completely non-smoking facility. All guests are prohibited from smoking (including electronic cigarettes, vaporizers or similar products) inside and outside of the arena within the security perimeter at any time.

As required by the City of New Orleans for entry into our venues for events, all ticketholders age 12 and above, staff, vendors and participants must provide evidence of 1) a negative COVID-19 PCR test taken no more than 72 hours prior to entering the event or 2) having received at least one dose of a COVID-19 vaccine.

Prior to entry, each person may present their verified digital proof of vaccination (LA Wallet or other official government sanctioned app) or an original, digital photograph or photocopy (both sides) of their CDC vaccination card. They may also present an official vaccination record issued by another state, foreign nation of the WHO. In lieu of vaccination, you may also present a negative PCR test result that has been taken within the last 72 hours. 

Face coverings will be mandatory for all fans and staff at all times (other than while actively eating or drinking).