• If you purchased your tickets via Ticketmaster, your tickets will automatically be refunded back to the card on record and you do not need to do anything.

If you purchased tickets for this show at the Smoothie King Center Box Office with a credit card or cash, please follow the below instructions in order to request a refund:

  1. Please take photos of the tickets you purchased AND your receipt.
  2. Email these photos along with your name and phone number to [email protected]
  3. Upon receipt, a box office representative will contact you via email with further instructions.
  4. Please mail tickets to:
    Covid-19 Refunds
    Attn: Box Office
    PO Box 52439, New Orleans, LA 70152

  5. Upon receipt of the tickets, your card will be credited, or your check request will be processed if you paid in cash.

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