There are NO designated smoking locations for the 2021-2022 New Orleans Pelicans season in order to reduce unnecessary gatherings.

No video cameras and no professional cameras with lenses longer than 6". All other cameras are allowed.

The Smoothie King Center is a cashless operation including all concessions, merchandise, and parking. Cash will not be accepted as a form of payment at any parking, retail, or concession locations within the Smoothie King Center.

Guests may convert their cash to a Visa Card by at the following Guest Service locations throughout the Arena at Sections 104 & 304.

Visa Cards are sold in $25 and $50 denominations and can be used at ANY POS location in the building including merchandise. Any remaining balance on the debit card can be used at locations where debit payments are accepted.

Bags cannot exceed 14" x 14" x 6" per bag. Other prohibited items include ​Animals (with the exception of service dogs), Backpacks/knapsacks, Banners (large or in poor taste), Bats, Beach balls, Bottles, Cans, Clubs, Containers, Contraband, Fireworks, Glass, Glitter, Helium balloons, Large/oversized bags. (Maximum bag size is 14" width x 14" height x 6" depth), Laser pointers, Mace, Mascot headwear of any kind, Noisemakers, Outside food and drink, Poles, Projectiles, Selfie sticks, Stickers, Sticks, Unauthorized marketing/soliciting/vending, Video and audio recording devices (includes GoPros, etc.), Weapons, and any other item(s) deemed unacceptable by Venue Management (ASM Global).

As required by the City of New Orleans for entry into our venues for events, all ticketholders age five (5) and above, staff, vendors and participants must provide evidence of 1) a negative COVID-19 PCR or antigen test taken no more than 72 hours prior to entering the event or 2) having received at least one dose of a COVID-19 vaccine.

Prior to entry, each person may present their verified digital proof of vaccination (LA Wallet or other official government sanctioned app) or an original, digital photograph or photocopy (both sides) of their CDC vaccination card. They may also present an official vaccination record issued by another state, foreign nation of the WHO. In lieu of vaccination, you may also present a negative PCR or antigen test result that has been taken within the last 72 hours.