There are NO designated smoking locations for the 2021-2022 New Orleans Pelicans season in order to reduce unnecessary gatherings.

No video cameras and no professional cameras with lenses longer than 6". All other cameras are allowed.

The Smoothie King Center is a cashless operation including all concessions, merchandise, and parking. Cash will not be accepted as a form of payment at any parking, retail, or concession locations within the Smoothie King Center.

Guests may convert their cash to a Visa Card by at the following Guest Service locations throughout the Arena at Sections 104 & 304.

Visa Cards are sold in $25 and $50 denominations and can be used at ANY POS location in the building including merchandise. Any remaining balance on the debit card can be used at locations where debit payments are accepted.

Bags cannot exceed 14" x 14" x 6" per bag. Other prohibited items include ​Animals (with the exception of service dogs), Backpacks/knapsacks, Banners (large or in poor taste), Bats, Beach balls, Bottles, Cans, Clubs, Containers, Drones, Whistles, Contraband, Fireworks, Glass, Glitter, Helium balloons, Large/oversized bags. (Maximum bag size is 14" width x 14" height x 6" depth), Laser pointers, Mace, Mascot headwear of any kind, Noisemakers, Outside food and drink, Poles, Projectiles, Selfie sticks, Stickers, Sticks, Strollers, Unauthorized marketing/soliciting/vending, Video and audio recording devices (includes GoPros, etc.), Weapons, and any other item(s) deemed unacceptable by Venue Management (ASM Global).

Rent a locker with Binbox, located  Lot 3 in the Bike zone. Pricing starts at $12 per checked bag which is non-refundable. Debit/credit and mobile payment, such as Apple or Google Pay, are acceptable forms of payment. No cash will be accepted. Binbox opens 60 minutes pre-event venue doors for each event and closes 60 minutes post-event. Bags remaining after bag check closes will be returned to Lost & Found in the Guest Services Department. Inquiring about Lost & Found items post-event should be directed to the Guest Services Department the next business day or visit the Smoothie King Center website under Lost & Found.